PRIVACY POLICY SPA Novum

CONTACT DETAILS

PERSONAL DATA WE PROCESS

Spa Novum processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we may process:

• First name and surname
• Gender
• Date of birth
• Place of birth
• Address details
• Phone number
• Email address
• IP address
• Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
• Location details
• Data about your activities on our website
• Data about your browsing behaviour across different websites (e.g. because this company is part of an advertising network)
• Internet browser and device type
• Bank account number

SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16 years old. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@spanovum.nl, we will delete this information.

FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA

Spa Novum processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or advertising leaflet
• Calling or emailing you if necessary to perform our services
• Informing you of changes to our services and products
• Allowing you to create an account
• To deliver goods and services to you
• Crystal Spa Eindhoven analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.

AUTOMATED DECISION MAKING

Spa Novum does not make automated decisions about matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without any human being (e.g. a Spa Novum employee) being involved.

HOW LONG WE KEEP PERSONAL DATA

Spa Novum will not store your personal data for longer than strictly necessary, up to one year unless you expressly consent to longer use, to fulfil the purposes for which your data is collected.

SHARING OF PERSONAL DATA WITH THIRD PARTIES

Spa Novum does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor's agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Spa Novum remains responsible for this processing.

COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE

Spa Novum uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Spa Novum uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements. For more information Google's privacy policy Terms and conditions. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/instructiefilmpjes-cookies-beheren/

VIEW, MODIFY OR DELETE DATA

Je hebt het recht om je persoonsgegevens in te zien, te corrigeren of te verwijderen. Daarnaast heb je het recht om je eventuele toestemming voor de gegevensverwerking in te trekken of bezwaar te maken tegen de verwerking van jouw persoonsgegevens door Spa Novum en heb je het recht op gegevensoverdraagbaarheid. Dat betekent dat je bij ons een verzoek kan indienen om de persoonsgegevens die wij van jou beschikken in een computerbestand naar jou of een ander, door jou genoemde organisatie te sturen. Je kunt een verzoek tot inzage, correctie, verwijdering, gegevensoverdraging van je persoonsgegevens of verzoek tot intrekking van je toestemming of bezwaar op de verwerking van jouw persoonsgegevens sturen naar info@spanovum.nl Om er zeker van te zijn dat het verzoek tot inzage door jou is gedaan, vragen wij jou een kopie van je identiteitsbewijs met het verzoek mee te sturen. Maak in deze kopie je pasfoto, MRZ (machine readable zone, de strook met nummers onderaan het paspoort), paspoortnummmer en Burgerservicenummer (BSN) zwart. Dit ter bescherming van je privacy. We reageren zo snel mogelijk, maar binnen vier weken, op jouw verzoek. Spa Novum wil je er tevens op wijzen dat je de mogelijkheid hebt om een klacht in te dienen bij de nationale toezichthouder, de Autoriteit Persoonsgegevens. Dat kan via de volgende link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap

HOE WIJ PERSOONSGEGEVENS BEVEILIGEN

Spa Novum neemt de bescherming van jouw gegevens serieus en neemt passende maatregelen om misbruik, verlies, onbevoegde toegang, ongewenste openbaarmaking een ongeoorloofde wijziging tegen te gaan. Als jij het idee hebt dat jouw gegevens toch niet goed beveiligd zijn of er aanwijzingen zijn van misbruik, neem dan contact op met onze klantenservice of via info@spanovum.nl